How are you delivering streams/plays?
All tracks are promoted across Universal Music Group’s private network of fans. In addition, your track(s) will also be promoted across our own networks which consist of curators, DJs, blogs, websites, etc. We only need you to provide us with your link url to the track(s) you would like promoted.

Are plays guaranteed?
We 100% guarantee that your song(s) will will be promoted until the number of streams you have ordered are delivered and listened to by the fans on our networks. If for some reason we do not accomplish this then we will issue you a refund.

Will I make money back?
Yes. Royalties are paid out on each and every stream that your track(s) receives. The current royalty rate is $.003. Obviously, the higher amount of streams you receive the more money you will receive in royalties on your next statement.

Is DistroKid safe to use as my distributor?
Absolutely NOT. DistroKid is and has been the very worst distributor to use. They have the worst algorithm which flags unsigned artists pages if they start to receive good amounts of plays because they feel as an unsigned artist that’s impossible to do for some reason. They also skim royalties off the top without you knowing. We cannot and will not be held responsible if you promote tracks with us using DistroKid as your distributor. The issue appeared to be fixed for a year but we have had several clients reaching out to us telling us that DistroKid had flagged their streams as “artificial” whether they used our services or not. The reality is their system flags any music from indie artists that start to generate big numbers. We highly recommend moving over to a different distributor such as Tunecore to avoid this issue.

Do you have a money-back guarantee?
Yes, unless you are using DistroKid as your distributor. All stats should be showing on the dashboard on the artist mobile app after your campaign has been completed. If you have not received at least that number of plays that were ordered, we will refund you 100% on that order.

How do I send you my link(s) after I’ve purchased?
We will be emailing you immediately at the email you entered at the checkout screen for your campaign details. You can also contact us via the Contact Us form below or speak to one of our Live Chat agents if you do not receive our confirmation email.

When will my campaign start?
Fans are delivered to your track(s) usually within 24-48 hours after receiving your order. However, they will not update their stats in their system for 24 hours after the campaign starts. The stats will be updated and start showing on the song stats then.

Can you deliver plays to just any track?
All songs must already be on the platform. We do not distribute or upload your songs to any streaming platform or any other digital store for you. Tracks must be more than 1 minute of length or they will not count the plays as a paid stream. We are currently able to deliver fans and ensure streams for songs in any country. We review each order before submission, so please no tracks of silence, noise or any other funny scam business.

Who will listen to my song(s)?
Your tracks will be played almost entirely by fans in your genre and demographic. We cannot guarantee whether those fan accounts will be free or premium accounts. Royalty rates are higher for streams that come from premium accounts.

Can you provide me track statistics for my campaign?
We can only record and store track play counts and popularity after you order this service. Access to a track’s data can be found on the dashboard of the desktop app and Artists app.

My track received no streams yesterday, according to the plays count
They usually update the plays count for all tracks in the catalog around 8am PDT. Sometimes they fail to do so and none of the tracks in its entire system are updated. Stay calm – they will accumulate the missed streams in the next day’s update.